Group Event FAQs

Group options are available for 10 or more activity participants during standard operating hours. Your group can choose Obstacle Island, the Ropes Course, or a combination of activities. Options and rates vary by activity and group size; see the Group Events page for current packages.

A group booking reserves activity spaces for your participants during regular park hours. Other guests may be at the park and may participate in the same activity session.

A private rental reserves a specified attraction, event area, or facility for your event. Private rental options may be available outside standard operating hours. Submit a private event inquiry so our team can discuss availability and pricing.

Yes. We offer Ropes Course and Obstacle Island, or Obstacle Island and Cable Park combinations. Each combination follows a set activity order so your group has enough time to move between attractions. Review the Group Events page to select the option that fits your participants and schedule.

Standard group activity bookings do not include food, drinks, or a reserved party area. Pizzas, two-liter sodas, and other event options may be available to add. If your group needs a dedicated room, outdoor area, or a customized event, submit a private event inquiry.

No. Guests who remain on land to watch do not need an activity ticket. Only people participating in the booked activities count toward your participant total.

Group rates are available during standard operating hours when your selected attractions are running. Hours and activity availability change throughout the year. Check the park calendar before choosing a date.

If you need an event outside normal hours, ask about a private rental.

• For 10–24 participants, use online group booking.
• For 25 or more participants, submit a group event inquiry and a team member will help plan your visit.

Group bookings require at least one week of advance scheduling. Activity capacity is limited, so book earlier when you have a preferred date or time.

No. For online bookings of 10–24 participants, purchase the base group package, which includes 10 participants. For groups of 25 or more, a $250 deposit is required to reserve the event.

Please give us your best estimate when booking so we can plan for adequate activity capacity. Your final participant count and applicable balance are due one week before the event.

You may adjust your count until the one-week finalization deadline. If you need to add participants afterward, contact us as soon as possible. Additions requested up to two days before the event may be possible if activity capacity remains but are not guaranteed.

We cannot offer refunds or credits for participants who do not attend.

• For groups of 10–24, payment for the base package is required when booking online. Additional participants can be added, subject to capacity and the finalization deadline.
• For groups of 25 or more, the $250 deposit reserves the event. Final participant count and remaining payment are due one week before the event.

Everyone must meet the requirements for each activity in the group’s booking:

• Obstacle Island: At least 6 years old and able to swim.
• Cable Park: At least 10 years old and able to swim for standard group and combo options.
• Sky Trail Ropes Course: Generally 48 to 80 inches tall, no more than 300 pounds, and able to fit safely in the harness. Closed-toe, closed-heel shoes are required.

For combination activities, participants must meet the requirements for both attractions. Review the general FAQs and Ropes Course FAQs before confirming your group.

Every activity participant needs a completed Shark Wake Park waiver. A parent or legal guardian must complete it for anyone under 18.

After your event is scheduled, our team will send the organizer a group-specific waiver link, separate from the booking confirmation. Please share that link with participants and have waivers completed before arrival so check-in goes smoothly. Spectators who do not participate do not need an activity waiver.

Have your entire group arrive 30 minutes before the scheduled activity start time. Allow time for parking, check-in, waivers, equipment, and instructions. Activities run on fixed schedules, and late arrivals do not receive extra time, refunds, or credits.

Obstacle Island and Ropes Course sessions each provide approximately 50 minutes of activity, followed by a 10-minute break. Two-session group options use consecutive sessions.

Your confirmation will show your group’s specific start time. Obstacle Island sessions begin on the hour, while Ropes Course sessions begin on the half hour.

Your group completes one Ropes Course session first, followed by a break to transition, then two Obstacle Island sessions. The activity order cannot be changed. Participants must meet the requirements for both activities.

Your group completes two Obstacle Island sessions first, followed by two hours at the Cable Park. Cable Park rental gear is included. The scheduled Obstacle Island sessions cannot be moved to later in the visit, so please have participants ready for that activity first.

No. Activity start times and capacities are fixed. We cannot extend a booking or provide refunds or credits for late arrivals.

Email info561@sharkwakepark.com at least two days before your scheduled event. Include the booking name, event date, and preferred new dates. Rescheduling is subject to availability.

For a group booking that requires a deposit, submit a refund request by email more than one week before the scheduled event. Deposits are not refundable within one week of the event. We do not provide refunds or credits for participants who do not show up.

We generally remain open during rain and do not close based on a forecast alone. Severe weather may interrupt activities, and staff will pause or resume them according to park safety procedures.

If the forecast concerns you, you may request to reschedule at least two days before your event, subject to availability. We do not offer a refund based on a forecast.

Depending on the interruption and available capacity, our team may be able to adjust the activity schedule. For an extended disruption, rain check credit may be issued to the group organizer based on the activity time affected. Please speak with the office team during your event so they can review the available options.