All birthday parties include ten (10) participants + two (2) adults FREE
Yes, all participants must complete our waiver. We recommend completing waivers BEFORE arrival.
Unfortuantely, no. Participants must meet ALL requirements and no exceptions are allowed.
*No frozen items, please!
No obligation to use these, but available if any chaperones are interested in joining for the fun!
*Party Host or Server Not Included
*Party Host or Server Not Included
No, there is no cost or fee for spectators, or party attendees who will remain on land. Participants refers to individuals that will participate in water activity, or activities. Participants may include both children and adults.
No, food options are not included in birthday party packages. Options are available - please inquire for options & pricing.
*Combo parties may elect table reservation between two activities, or at the end of both activities
*Personal & private instruction is not included, but options are available!
Please email for additional details & scheduling: [email protected]. Include required scheduling details:
Upon receiving, Tracy will provide general scheduling information and documents, confirm availability, outlined deposit amount. As final steps to scheduling, Tracy will call to answer any remaining questions and collect deposit payment.
No problem, we do not need the exact participant count to schedule. To schedule, we need a rough estimate, as this determines the deposit amount, and is needed to reserve the correct number of spots. After deposit is placed, you have up until (2) business days before your event to finalize all details - including partcipant count & food options, before payment finalization occurs, by 5pm.
*Because Obstacle Island is limited capacity, we strongly suggest scheduling for the maximum amount of participants, as this can be reduced up to two (2) business days before your event without penalty.
Birthday Parties require one (1) week advanced scheduling. Requests made within one (1) week of intended event are not guaranteed.
Final balance is required (2) business days before scheduled event. All details must be confirmed prior to finalization - including participant count & food options. After party finalization occurs, standard ticket options apply.
We do NOT offer refunds for participant no shows, Instead, your account will automatically be credits with SWP rain check credit options. These do not expire and may be used at your convenience.
We do NOT offer refunds for weather forecast, closures, or delays. Instead, we offer SWP rain check credit options. These do not expire and may be used at your convenience. In extreme circumstances, reschedule options are available. Parties may reschedule at any point, up to 24 hours prior to the event; written email required.
Rescheduling is not an issue. Please provide at least 24 hours written notice.
Party Host or Server is NOT included with Birthday Party Packages. Our Shark Shack is staffed with staff members who will be able to assist you with ordering, pre-purchased item pick up, etc.